Terms & Conditions - Handmade Keyrings

Introduction

When placing your order you will be asked to accept the following terms and conditions by ticking the box marked ‘I accept the terms and conditions’.

By ticking the box you are accepting the following terms and conditions :

Shipping and shipping times

Your keyring will usually be shipped within a few days unless Richard is very busy with orders or is away.

Unless your keyring is clearly described as being an original vintage keyring which is already in stock – that keyring has to be made and this does take time.
Richard works completely on his own and if he is busy or away from the workshop then your order could take up to 14 days before being shipped – even if it is an original vintage keyring which is in stock.

If you need your keyring urgently – please check with us BEFORE placing the order. Time and again customers place the order and then tell us that it is urgent .
Shipping is by UK Royal Mail which has served us well for 10 years.

UPS, Fedex etc are quicker but are far too expensive for a small and generally relatively inexpensive item like a keyring. We cannot use UPS, Fedex etc as we do not have accounts set up with them. Once your keyring is shipped there is absolutely nothing we can do to hasten the delivery – we are not driving the post van or flying the aeroplane which is carrying your keyring !

Thankfully the keyrings almost always eventually arrive safely all over the world.

Remounting customer's own badges onto new leather keyfobs

We accept customer’s own badges for remounting onto new leather keyfobs subject to the following conditions :-
In the unlikely event of the badge being lost in the post or arriving damaged or being damaged during remounting then our liability is limited to the cost of remounting which we have charged you . On no account are we liable for any other estimate of the badge’s value.

For this reason we regret we are unable to accept potentially valuable badges such as Jaguar, Porsche, Ferrari etc for remounting.

There has been one instance where we remounted a customer’s Jaguar badge onto a new leather keyfob and that customer then listed the keyring on ebay describing it as an original vintage new old stock keyring.

In a case like this we cannot be held responsible for what the end user chooses to do with any keyring made by us.

Our own reproduction Jaguar badges are mounted onto leather keyfobs plainly stamped with our details so that they cannot be confused with originals.

Orders can only be accepted on the clear understanding that the above terms and conditions have been read and fully understood and that the customer has indicated acceptance by ticking the ‘terms & conditions’ box before placing the order.